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Fire & Water - Cleanup & Restoration

Storm and Mold Infestations in a Merrimack Home

8/27/2018 (Permalink)

Merrimack Homeowners Rely on SERVPRO for Storm Cleanup and Mold Remediation Services

Our Merrimack Customer Was Delighted with the SERVPRO Mold Remediation and Cleanup Service

Most people can expect hot, humid days that make for a lovely relaxing summer by the pool in July. However, on this fine day, the Merrimack New Hampshire area was struck with a rainstorm that dumped about four inches of water in an hour. This intense storm produced flooding and winds that affected numerous homes in the area.

One homeowner, in particular, had some unusual circumstances happen to her residence. Prior to this rainstorm which eventually produced a mold problem, this property in Merrimack New Hampshire was undergoing construction around the in-ground pool, leaving piles of dirt that surrounded the bulkhead leading into the basement.
           
The property owner decided to do laundry because of the inclement weather. When she walked downstairs, she immediately noticed that several inches of water had flooded her basement with standing water. She tried opening the laundry room door; however, the door would not budge. She had no idea what was causing the door not to open. She decided to call her grandson to come to the house and help her. Luckily, her grandson was handy, and he used a sledgehammer to knock a hole in the door. He was able to turn on the light in the laundry room, and he was shocked at what he saw. There was about a foot of dirt piled up in the laundry room in her basement carried in by the heavy rain and winds.

This resident decided to call a company to give her an estimate on removing the dirt and the contents that were affected by this storm. She was not pleased with this company’s estimate, so she decided to call SERVPRO of Merrimack. With a free estimate screening and the price almost half of the other company, she knew SERVPRO was the better option based not only on the cost but the professionalism of the entire inspection and estimate. Our crew arrived within several days to start the cleanup and restoration of our customer's property.

Unfortunately, mold had acquired on the baseboards in her basement. Our crew came in and first removed the foot of dirt from the laundry room. Then the team had to remove the contents that were affected, including the couch, TV, tables and many furnishings that showed mold growth and water damage. This process took quite some time because of the materials in the basement had to be handled with care.

The SERVPRO crew then had to demo (demolition) all the walls that had mold on the baseboards. We neatly made these flood cuts four feet up and four feet across to make sure all the wet and contaminated wallboards were removed and discarded. We then steam cleaned the entire basement, insured the affected areas were dried to our drying goals, and then applied an antimicrobial agent to help prevent future mold development.  

Our client had some health issues, so we did our best to disinfect the basement to mitigate any possible health effects from the mold. We then topped it off with a pleasant scenting fogging.

The cleanup and mold remediation took a little less than a week to finish which is standard for this service. Our customer was very pleased with the results; she said she felt "Like it never even happened," and she would always recommend SERVPRO of Merrimack to all her acquaintances. Need help? Call us at (603) 262-9293.

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