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Fire & Water - Cleanup & Restoration

Sump Pump Failure in Merrimack After a Storm

3/19/2017 (Permalink)

Sump Pump Failure Leads to Flooding in Basements, Call SERVPRO for Water Extraction

Storm Water Flooding Can Be Extracted by SERVPRO

Basement flooding is a regular threat in New Hampshire; even in normal weather. Our recent rain and snow have been anything but normal this year and stress why every home with a basement also needs a sump pump.

Failure of a sump pump can happen at almost any time. It is important to maintain it just like any other item in your Merrimack home to prevent flooding. SERVPRO doesn't typically repair or replace a failed sump pump, but we do have a 24-hour, experienced, response team to restore your basement to a clean, dry state after the worst happens.

We start by bringing in one or more pumps from our equipment inventory to remove standing water. If the power has been interrupted, technicians will bring along a generator as a temporary source of energy. If the task is going to be extensive, we provide a generator truck for continuous support. Once the water is pumped out, our inspector examines the floor and walls for structural problems that need to be fixed before moving on.

Next, technicians remove everything from the basement. They help you determine what is salvageable and what needs to be thrown out, the final decision rests with you and your insurance adjuster. Once that is completed, the response team sets up air movers and exhaust fans to begin drying out the surrounding air, walls, floor, and trim. If the air is extremely humid, we deploy dehumidifiers to get a quicker response.

If the floor is carpeted, our technicians draw out the trapped water with commercial grade water extractors. To dry out the damp fibers and the pad underneath (if there is one), they deploy specialized heaters which are designed to dry fibers and pads completely without harming either one. The specific conditions of the flooding will dictate if these flooring materials can be salvaged.

Before we arrive, there are two things you need to do; stay out of the basement and make certain the power is off. If the water covers the electrical outlets, there is a significant risk of being electrocuted once power is restored if you are standing ankle-deep, trying to sort through damaged property. Your main circuit breaker should be on the outside of your home and clearly marked. If it is not, or if you are not certain, wait for our response team to arrive and take care of it.

The effects of a sump pump failing are expensive and messy. Clean-up requires a professional restoration team to make certain everything is done quickly and efficiently. If you need our services, SERVPRO of Merrimack is here to help. Call us today at (603) 262-9293 to start the process.

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