Brendan joined the SERVPRO of Merrimack family in 2019, bringing with him a wealth of experience and an unwavering dedication to helping the franchise flourish. Prior to joining the team, Brendan spent 12 years honing his skills in the insurance industry, culminating in a successful career as a Senior Field Adjuster for Hanover Insurance. His expertise extends to working with large national carriers like Travelers Insurance, further bolstering his knowledge base. Brendan holds a Multi-Line Adjuster license in numerous states, including Maine, New Hampshire, Vermont, Connecticut, Rhode Island, Texas, and Florida, solidifying his regional expertise.
Now excelling as SERVPRO of Merrimack's Operations Manager, Brendan leverages his extensive background to foster strong relationships with business partners, residential clients, and insurance companies. His deep understanding of the restoration process enables him to provide crucial information seamlessly, securing swift carrier approvals for coverage. Brendan remains steadfast in ensuring that all projects adhere to the stringent standards set by the IICRC, guaranteeing exceptional results that consistently exceed expectations. His commitment to excellence is further underscored by his OSHA Construction Safety & Health certification and a remarkable array of IICRC (Institute of Inspection, Cleaning and Restoration Certification) credentials, including Water Damage Restoration (WRT), Fire and Smoke Restoration (FSRT), Applied Microbial Remediation Technician (AMRT), and Applied Structural Drying Technician (ASD).
Outside of work, Brendan finds joy in tackling home projects and hitting the golf course. However, his greatest passion lies in spending quality time with his wife and three children, creating lasting memories and fostering a strong family bond.