About SERVPRO of Merrimack


Kevin & Cynthia Lee

Owners of SERVPRO of Merrimack

We Believe

SERVPRO of Merrimack upholds strong core values of customer service and customer satisfaction in our everyday routines. With hard work and staying true to our values, SERVPRO of Merrimack has been successful in the industry for over 20 years. 

Our History

SERVPRO of Merrimack was founded in 1998 by our owners Kevin and Cynthia Lee, who are natives to the Greater New England area, helping to inspire every member of the team to appreciate our area’s people, culture, traditions, and history. Before joining SERVPRO, Kevin managed the cleaning of support services departments for Beth Israel Deaconess Medical Center in which he became an expert in commercial cleaning and management. Kevin graduated from his undergraduate program Olivet Nazarene University in Illinois, and then proceeded to obtain his MBA from Rivier College, located locally in Nashua NH.  

Commitment to Community

Even though Merrimack is among the top 10 most populated municipalities throughout the state, it does not have that big city feel. Though not as densely populated as bigger cities, we have many businesses that can benefit from our large loss recovery team.The community of Merrimack is associated with many historical attributes making Merrimack and surrounding towns very well known. Merrimack is notorious for the Reeds Cemetery which has been an active burial ground since the colonial period, making Merrimack NH, one of the earliest burial grounds since the colonial period. SERVPRO of Merrimack supports many local charities and is proud to be a part of the community that we serve. We also sponsor employees, customers and colleagues for programs like the American Cancer Society, Walk for Cancer, Walk for Hunger and Veterans. Not only is SERVPRO of Merrimack a charitable company, but we are actively involved in Merrimack Chamber of Commerce and the Better Business Bureau. We take pride in giving back to our community and always love to see familiar faces when driving through the Merrimack area. 

 Trained Professionals

With our extensive inventory of tools and equipment as well as a large roster of IICRC-Certified restoration technicians, we can handle emergencies of any size or severity. No matter what disaster you get faced with from a water loss incident to a widespread fire, or from mold colonization to storm damage, we have the experienced team that can offer effective mitigation, reconstruction, remediation, and restoration of your property to make it “Like it never even happened.”  As a 24/7 response team, these experienced technicians and industry-leading equipment are available whenever disaster might strike your home or business.

Why SERVPRO?

When it comes to our work, we strive for perfection and professionalism to make sure our customers are truly satisfied. We are neighbors and friends, and as a professional restoration team that has been serving Merrimack and its surrounding areas for decades, we have developed some deep relationships with local organizations, businesses, and residents of the same neighborhoods that we also call home.

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician

Affiliations

  • American Bio Recovery Asscociation (ABRA) - http://americanbiorecovery.org/
  • Indoor Air Quality Association - http://www.iaqa.org
  • Institute of Environmental Education (IEE) - https://ieetraining.com/
  • Institute of Inspection Cleaning and Restoration Services (IICRC) - http://www.iicrc.org/