SERVPRO of Merrimack Employee Photos

Kevin Lee

Kevin Lee

Kevin is the proud owner of SERVPRO of Merrimack and strives to keep a close-knit camaraderie amongst all the office staff, sales force and the production technicians. He matriculated with a Business Degree from Olivet Nazarene University in Bourbonnais, ILL and continued his formal education with an MBA from Rivier College, close by in Nashua. Kevin has an extensive medical business background in the New England region. He has been the Director for Support Services at the Mass Eye and Ear Infirmary and affiliated with the closeby Beth Israel / Deaconess Medical Center in Boston. He ran his operation (no pun intended) as he would for a hospital emergency room. This experience provides Kevin with the insight and knowledge to own and run three regional SERVPRO franchises along with his wife Cynthia of 38 years and counting. They are proud grandparents of three boys along with their two daughters. Kevin enjoys gardening, reading, and roaming the great outdoors.

Chris St. Onge

Chris St. Onge

Chris is our Operations Manager at SERVPRO of Merrimack, and his focus is directed to office and field work. Some responsibilities include conducting interviews, working with our budget, reviewing and assisting with estimates, and ensuring our customer's expectations are always met with all provided services. Company performance is the primary aim as he steers the operations to run smoothly in our SERVPRO franchise. Chris is fully IICRC certified, Institute of Inspection Cleaning and Restoration Certification, in Water Damage Restoration WRT and Fire damage Restoration as well.Before joining our team, Chris was in law enforcement for 9-years and also an insurance adjuster for three years. His well-rounded background ensures the operations here at SERVPRO can run according to our objectives. When not in the field or the office, Chris spends time with his family and friends.

Richard (Chard) Ayers

Richard (Chard) Ayers

Richard "Chard" Ayers is the head of Rebuilding & Repair work at SERVPRO of Merrimack. He lives in Amesbury, MA. and finds some free time for snowboarding and skiing. He enjoys the outdoors and nature. Chard has been associated with general contracting work for more than 30 years and commits his time as well as himself to completing every task promptly. Chard is IICRC certified in Water Restoration WRT and Fire Restoration as well. He also has earned certifications from the IICRC Institute of Inspection Cleaning and Restoration as a Safe Lead Renovator from the Institute for Environmental Education (IEE.) Chard also obtained an ASD, Advanced Structural Drying, certification so he is our expert in the reconstruction area. Besides managing the reconstruction side, he also is fully certified to perform carpet cleanings as well. From new drywall to fresh paint, or any other construction, Chard is the answer for any rebuilding or repair work done in your home or business. The right man for the job!

Jared Gioia

Jared Gioia

Jared Gioia is the Estimator/Project Supervisor here at SERVPRO of Merrimack. He has been a team member for six years thus far. Jared didn't start out as a Project Supervisor. He started as a Technician, got promoted to a Crew Chief and with grit and determination, was later promoted to a Project Supervisor. Project Supervisor Jared scopes out the job site, pulls together estimates for customers, and is a great communicator between the office and the customer. Jared obtained a certification in Lead Safe Renovation and is a certified Asbestos Inspector for both Massachusetts and New Hampshire. Jared also is fully IICRC certified in Water Restoration, Odor Control and Fire and Smoke Restoration as well. He also is certified in Mold Investigation and Remediation, making Jared equipped with all the vital knowledge to base his estimates and procedures on.He is a valuable member of our SERVPRO team and community and a very useful part of this team. Jared, when he's not working hard for us, enjoys watching his Boston sports, snowboarding, traveling around the world, and playing video games!

Tim Kearin

Tim Kearin

Tim Kearin is a Project Supervisor/Estimator at SERVPRO of Merrimack. He has been a team member since 2012, starting as a technician and working his way to up to crew chief. Tim is steady, reliable and produces whatever it takes to ensure that all of his jobs are completed with precision as well as assuring customer satisfaction. Tim supports the role of crew chief to its highest standard. Tim is certified by the Institute of Inspection Cleaning and Restoration Certification (IIRC) in Water Damage Restoration WRT, Fire and Smoke Restoration FST, and IEE Lead-Safe Renovator. Tim currently lives in Nashua, NH.

Justin Gioia

Justin Gioia

Justin has a new job description with SERVPRO of Merrimack and is now the Office Manager. Justin served in the USAF as a firefighter, and he deployed to Iraq in support of Enduring Iraqi Freedom. He committed his life to SERVPRO so that he can do his part as a fire damage cleanup technician FST. He has those special skills. Our customers have noted Justin's attention to details. "I'm on team SERVPRO." He earned certifications from the IICRC Institute of Inspection Cleaning and Restoration Certification in water damage restoration WRT as well as course completion as a Safe Lead Renovator from the Institute for Environmental Education (IEE.) He matriculated from Northern Essex Community College and received a degree in General studies. Justin resides in Haverhill, MA and he has a passion for traveling and exploring the United States and Europe.

Samantha Leahy

Samantha Leahy

Samantha just started working for SERVPRO Merrimack and will be serving as the Marketing Coordinator for the company. Samantha attended Bryant University for four years and graduated in May 2018 with a Bachelor of Business Administration, with a major in marketing. Samantha will be contributing to our social media pages, monitoring before and after photos and the reviews we get from our customers, as well as advertising for the company to increase our brand awareness. Samantha is very excited about starting her first real job since graduating and can’t wait to see where this journey at SERVPRO takes her. Besides working in the marketing field, Samantha loves to play rugby, be with family and friends, and play with her dog, Arwen.

Kristin Hunt

Kristin Hunt

Kristin joined the SERVPRO of Merrimack organization about 15 years ago and worked with our owner, Kevin Lee. She was committed to increasing revenue by increasing the sales and marketing end of the business. Kristin worked with SERVPRO for six years before she departed to go off on her own to establish a cleaning company. We are happy that she recently decided to rejoin our crew again, this time as the Business Development Specialist. Kristin's plans of selling our products and services to a broad range of vendors. Our Sales and Marketing Department is excited to have her as a key addition. Kristin likes to camp, walk her two dogs, and spend time with her family. If you need help or advice, please contact Kristin at (603) 262-9293.

Mary Tissot

Mary Tissot

Mary has been with SERVPRO of Merrimack since 2018 and has already made a considerable impact. She coordinates tasks for the newest division of our three SERVPRO Franchises which can get complicated. Why? Mary is also our HR in-house Human Resource head. She has an aptitude for multi-tasking. When she finds free time, she enjoys four-wheeling, horseback riding, hunting, and considers herself a true nature lover!

Joseph Gioia

Joseph Gioia

Joseph is doing great at his new job. He used to work as one of our technicians but decided to try something new. Joseph now works in our office and is doing a superb job. He is assisting our clients, answering phone calls, and managing appointments. He is a great asset to our team at SERVPRO of Merrimack.Joseph is is fully IICRC certified, Institute of Inspection Cleaning and Restoration Certification, in Water Damage Restoration WRT and Fire damage Restoration as well. We expect great things from him in the future. Besides working hard in the office, Joseph likes to hike and be outdoors with his friends and family. 

Edwin Carrasquillo

Edwin Carrasquillo

Edwin is a valuable Crew Chief at SERVPRO of Merrimack, and he sets the example that our crews follow. He is IICRC Institute of Inspection Cleaning and Restoration Certification trained in WRT Water Damage Restoration. Edwin also earned the Safe Lead Renovator from the Institute for Environmental Education (IEE.) We are happy to have Edwin as part of our team.

Luis Maisonet

Luis Maisonet

Luis has joined our SERVPRO of Merrimack team as a Production Technician. We expect great things from this young man and know he is already a valuable member of our team. He works well with other crew members. Luis is fully OSHA trained and certified and understands all safety precautions before entering a job. Luis likes to spend time with his family and relax when he is not working hard in the field.

Steven Bailey

Steven Bailey

Steven is a Production Crew Chief at SERVPRO of Merrimack since 2012. He is fully IICRC certified, Institute of Inspection Cleaning and Restoration Certification, in Water Damage Restoration WRT and Fire damage Restoration as well. His daily duties are broad and include supervision of crews and job site continuity. Steven is very customer oriented and is a key ingredient in successful job completions on time and within budget. Besides managing the teams, Steven likes to hang out with friends, dance and spending his free time with his kids and family.

Carlos Bermudez

Carlos Bermudez

Carlos B is a dedicated Production Technician at SERVPRO of Merrimack. He is SERVPRO Employee Certified Training Program ready and his objective is always helping return homes and businesses back to their pre loss condition. He has more than 1 year of experience in landscaping and restoration so he always is up for the task given to him. No matter the project Carlos takes pride in his participation for great client experiences. He approaches each day with a positive attitude.

Nick Rodriguez

Nick Rodriguez

Nick is a Production Crew Chief at SERVPRO Merrimack since January 2018. Prior to being a great team member, he worked four years for various companies as a machine operator. Nick is always ready to help out whenever he can, not only for his fellow crew members and project managers but also for our clients.Nick is fully IICRC certified, Institute of Inspection Cleaning and Restoration Certification, in Water Damage Restoration WRT and Fire damage Restoration. Nick also obtained a course completion as a Safe Lead Renovator from the Institute for Environmental Education (IEE.) He also obtained a certification in OSHA Training. Nick plans on staying with SERVPRO, and he has become a vital member of our team. Nick enjoys working out, hanging out with friends and playing basketball.

Chuck Phelan

Chuck Phelan

Chuck is a valuable member of our reconstruction team here at SERVPRO of Merrimack. He is responsible and hardworking and is always willing to help with any projects given to him. Chuck does a great job in the field, even as he is attending Middlesex Community College to earn his degree in communications. He is the Vice President of his fraternity, Delta Kappa Phi, for a few years. When not working, Chuck enjoys sailing, being a lifeguard and just having fun with friends.

Henry Rosario

Henry Rosario

Henry is a Production Technicians at SERVPRO of Merrimack and has many years of experience in the restoration industry dating way back to 2008. He has all the expertise, skill set, and tools needed to perform all the restoration services for your commercial property or residence. Henry is an extremely hard worker and has earned OSHA certifications and training. Before becoming a team member, Henry achieved certification as an Asbestos Contractor/Supervisor from the Institute for Environmental Education (IEE.) Hew is currently working on getting certified as a Water Restoration Technician WRT and Lead Renovator RRRP. Henry contributes greatly to our program.

Norbert Talavera

Norbert Talavera

Norbert is a Senior Production Technician at SERVPRO of Merrimack. He has been a team member since 2015 and offers strong experience and skills in cleaning and detailing, a carry-over from his car detailing days. Norbert worked at a different SERVPRO before coming to help us. He is IICRC certified in several areas and has also completed the 10-hour course for the General Industry Training Program and has the necessary tools to complete the required services. Besides working hard in the field and giving direction, Norbert likes to hang out with his friends and play video games.

Derek Marion

Derek Marion

Derek has experience at SERVPRO of Merrimack of several years. Derek is working hard as a Production Technician in the field, and with his ability to lead by example and driving work habits he hopes to elevate his game to becoming a Crew Chief. He tackles each task with exacting detail and efficiency and wishes to assist each customer. He is a good communicator and keeps them in the loop. Derek lives in South Lowell, so he is close to the action when we need him for water, fire, or mold recovery. Derek is OSHA certified and certified by the Institute of Inspection Cleaning and Restoration Certification (IIRC) in Water Damage Restoration WRT. Besides working hard in the field, he enjoys longboarding, writing and hanging out with his friends. Glad to have him back.

Denia Santos

Denia Santos

Denia is a Production Technician at SERVPRO of Merrimack since 2018. She has six years experience in the housekeeping and cleaning trade and now is an important member of our team. She brings a great attitude, and her drive and work ethic have helped expand facets of our business. Besides working hard cleaning residences, commercial buildings, and our office, Denia likes to go shopping and spending as much time as she can with her family.

Ferdinand Santiago Costas

Ferdinand Santiago Costas

Ferdinand is one of our youngest team players at SERVPRO of Merrimack. He is a hard-working, detail-oriented team member who completes his assignments in a timely and neat manner. Ferdinand is a Protection Tech with the aspiration to soon become a Production Crew Chief. He is very goal-oriented and considers himself a go-getter. He has already achieved OSHA training. Before working with SERVPRO, Ferdinand assembled and cleaned cars for two years providing him useful skills to be a qualified Production Technician. On his days off, he likes to spend time with friends and play video games.

Luis Molina

Luis Molina

Luis is a Production Technician at SERVPRO of Marlboro/Concord since 2018 and has extensive experience and understanding of our industry. He has a very good work ethic and always is willing to help. Luis obtained a certification from the 10-hour General and Industry Training Program. OSHA safety and protection training provide him with the knowledge needed when utilizing any of the advanced equipment that we have. Luis is a very hard worker in the field, but when he has the chance to relax, he likes to play basketball and play video games with his friends.